AE Tools & Computers reserves the right to limit or cancel any order, and has dole discretion, to allocate sales, limit quantities of selected products, and limit selected products to its customers. AE Tools & Computers reserves the right to reject any order or any part of an order. Product specifications and availability are subject to change without prior notice.
THERE ARE NO REFUNDS OR RETURNS ACCEPTED FOR THE FOLLOWING:
- Subscriptions
- Software
- Licenses
- Shipping charges paid
Any return shipping WILL BE PAID BY THE CUSTOMER unless otherwise agreed upon by AE Tools & Computers.
ALL license codes and/ or subscriptions are to be applied or activated within 180 days.
ALL items not returned after 15 days will be considered accepted as delivered.
THERE WILL BE A MINIMUM 15% RESTOCKING FEE CHARGED FOR ALL RETURNS.
NO REFUNDS/ EXCHANGES GIVEN UNTIL THE TOOL IS RECEIVED, INSPECTED AND APPROVED FOR REFUND. DEPENDING ON TOOL CONDITION FURTHER CHARGES MAY APPLY.
Customers must work with a Tech Support agent prior to returning any item, to properly determine the next course of action.
YOU ARE ALWAYS SUPPORTED*
EXPERT LEVEL SUPPORT WITH EVERY PURCHASE
You are eligible for our top-tier technical support (say that three times fast) behind every tool you purchase. We want to help you understand your tool to the fullest. From troubleshooting, software updates, and tool updates to programming, our team is here to help you get the job done.
* Support for European vehicles are additional cost. Please call our Sales team to learn more.
Learn More About Support
