Tech Support

Live Chat Live Help Software for Website

Tech Support

Bought the tool, hooked it up, couldn't find what I needed, called the help hotline, waited 20 minutes, got referred to the manual, no questions answered......

Now What?

If you have been in that position then you know how important Tech Support and Education is. It's time to utilize that tool of yours. Check out the Support and Educational Packages we offer for Past, Current, New and NON Customers.

Support and Educational Packages for Past, Current, New and NON Customers.

Options:
            ►Charge By The Day ($130.00/Day)
            ►One Year or Two Year Package (1 Year $600.00 / 2 Years $1,000.00)
            ►Lifetime Support (Only For Tools Purchased From Us “NO CHARGE”)
                                   *All prices listed above are per tool prices!

Methods of Support:
Network Streaming
LogMe-In (Recommended)
Skype

General FAQ

What Tools are Supported?
All products displayed on the AE Tools & Computers Website including many "Off-Site" tools.
Meaning tools purchased and sold elsewhere.

Who can purchase a support package?
We offer these services to everyone regardless if they bought the tool from us or not.

I'm from outside the USA can I purchase a Support Package?
Our services are offered World Wide, this is not limited to the USA and Canada.

I purchased a tool from AE Tools, do I need to purchase a support package too?
No, the tool you purchased from AE Tools & Computers is covered by Lifetime Tech Support.

I purchased a tool from AE Tools, and want my support to cover tools that I purchased elsewhere.
You will need to purchase a Support Kit for any tool not purchased from us.

What's the waiting period for Tech Support?
AE Tools & Computers usually has a Tech available to help, in the event that all Tech's are busy, one will call you, freeing you from waiting on the phone wasting time and money.